menu

0120-4763988

Pricing How it Works

Features of Live Chat Software

Aria Namaste provides the live chat software platform, it is more efficient and effective features and benefits for our customers, if you have a website and offer some type of online customer support so you have something to gain by using live chat software, Online Chat software is especially made for an ecommerce website or selling services online.

Live chat support Vs phone chat support a service or sales agent can only speak on the phone with one person at a time but the same agent can manage multiple online chat simultaneously. Some features of Live Chat Software are following as:

  • Chat monitoring- The support agent sending chats to any free operators automatically route to the customers. Live chat software track details of chats conversation in real time.
  • File Transfer- Aria Namaste live chat software also able to transfer files between chat operator and website visitors and controls on compatible file type and sizes.
  • Report and analytics- Now you can easily monitoring data such as operator activities, chat history, conversion tracking, and website visitor details so on.
  • Help Desk Features- It can support auto chat functions for customer request faster and more effectively.

Our Live Chat Software- Best for Converting Visitors into Buyers

Aria Namaste live chat software has low cost software that maintains records user sessions on you website that helps you see potential customers use your website.

Live chat software on their website offer customer quick response and increasing number of companies and online ventures for sales and customer loyalty. At a time web chat software used into daily life fields like travel and hospitality, Education, real estate, It Solution Providers, Medical Professionals, Airlines and web hosting companies etc.

Benefit of Live Chat Software

Now you can see some benefits of live chat software for boost you business easily.

  • Easily accessible customer services
  • User friendly
  • Increase Website Revenue
  • Reduce customer support and sales costs
  • Give potential customers instant response
  • Less Time consuming
  • Increase productivity
  • Increase customer satisfaction
  • Receive priceless customer feedback
  • Increase visitors trust
  • Help more people at the same time
  • No more problems with strange accents or bad lines
  • Absolutely no extra costs for the website visitor
  • Quality of support can easily be reviewed

ADMIN PANEL

Admin panel is for any authorized person in the company or any other organization to look-after the process and working of the executives and as well as users on our website. So, that they can generate any reports like agent log-in / log-out history, chart report,tickets generating report etc.

Features of Admin panel

  • Live monitoring of website visitors and executives as well.
  • Assign executives to a specific department or multiple department.
  • Generate hourly report and disposition wise report.
  • Reports can be exported in pdf or excel.
  • Add, delete and edit executives.
  • Create multiple departments.
  • Generate MIS Reports.
  • Manage dispositions.
  • Maintain chat history.

EXECUTIVE PANEL

Executive Panel is for the agents or a specific individual to do chat and follow up the website visitors for their issues, complaints and many more things by attaching the mails, images, etc on a regular basis.

Features of Executive Panel

  • Disposition: Agents can also select the pre- defined remarks from the disposition drop down list.
  • Remark: Agents can put their remarks for the current users after discussion.
  • Executives can chat with maximum 5 customers at a time.

CUSTOMER PANEL

Customer Panel is for the users to begin the chat with the executives about their issues on our website by just a click on the dialogue box of ARIA NAMASTE! and by putting some information like their secured name, contact no. and e-mail id.

Features of Customer Panel

  • Authentication of the information.
  • Easily attach the mails and pictures.
  • Can mail the chat conversation.
  • Easily accessible.
  • Cost efficient
  • Time saving

We Provides a Live Chat system Application to our clients. It has some benefits :

benefits

Advantages:

  • Easily accessible customer services
  • User friendly
  • Increase Website Revenue
  • Reduce customer support and sales costs
  • Give potential customers instant response
  • Less Time consuming
  • Increase productivity
  • Increase customer satisfaction
  • Receive priceless customer feedback
  • Increase visitors trust
  • Help more people at the same time
  • No more problems with strange accents or bad lines
  • Absolutely no extra costs for the website visitor
  • Quality of support can easily be reviewed

Our Clients

client logo
client logo
client logo
client logo
client logo
client logo
client logo
client logo
client logo
client logo
client logo
client logo

Copyright © 2019 arianamaste.com. All Rights Reserved