LIVE CHAT PRODUCT
Customer Panel
When the Customer will click on the start chat button then the Customer will see the following screen.
Executive Panel
Executive Panel is for the agents or a specific individual to do chat and follow up the website visitors for their issues, complaints and many more things by attaching the mails, images, etc on a regular basis.
Admin Panel
Admin panel is provided to any supervisor or Team leader etc. so that they can generate any report like agent login /logout history, Chat Report, Tickets generating Reports,Pending Ticket Report etc.
Other Product
Aria's products and voice processing system make enterprises and corporations powerful to raise the competence of customer-facing business processes and activities while advancing communications within the corporate networks. Aria always bestows its customers the next-generation offerings with cutting-edge solutions. We create an edge over the competition for our esteemed customers from Contact Centers as well as Enterprises of different forms by providing excellent communications solutions.
However, major aim of Aria Telecom Solutions Pvt. Ltd. is to cater the excellent voice processing solutions with splendid products such as Telephone Voice Recording System (Voice Loggers), Interactive Voice Response System (IVRS), Predictive Dialer, Telephone Headsets for Call Center, Conference Bridge, and GSM Gateway etc that are rightly manufactured by our well experienced and highly skilled Engineers. We gratify customers from different industries such as by valuable offerings as per their demand.
With offering different packages for Voice Logger and IVRS solution, Aria offers fully customized, integrate and enhanced services and solutions according to needs of Contact Centers, Call Centers, and Industries etc to keep further in today's competitive era. We cater also standalone applications and software for wide-ranging communications suite. Having adaptive and innovative technology platform, Aria Telecom offers multi-tenancy, idleness, extensibility and swift progress of new features for faster spin moment. Solutions supplied by Aria are all-inclusive and flexible for ever-evolving needs of Business Houses and Contact Centers.
